Telgoo5 is a cloud-native Business Support System (BSS) and Online Charging System (OCS) purpose-built for MVNOs, MVNEs, and MNOs. The platform handles the heavy lifting of running a wireless brand: enrolling customers, provisioning SIMs and eSIMs, charging plans and top-ups, billing and invoicing, real-time data and voice usage, port-ins and port-outs, agent management, taxation, and customer notifications.

For a prepaid program specifically, Telgoo5 provides:

• A web-based agent portal for CSRs, supervisors, and back-office users (with single sign-on available)
• A customer-facing self-service website and buy-flow that you control through the product catalog
• Real-time charging and balance updates for voice, text, and data
• End-to-end port-in and port-out automation against the carrier
• Inventory tracking for physical SIMs, eSIMs, and devices
• 100+ REST APIs for integrating Telgoo5 with your CRM, OSS, or 3PL
• Curated reports, custom report builder, and scheduled CSV exports
• A configurable notifications engine (email + SMS) for activations, payments, port events, suspensions, and more

This guide focuses on prepaid usage. ACP and Lifeline topics are intentionally out of scope.